What is CIMScan?

CIMScan is a Facilities Monitoring System. "eLink Controllers" and "I/O Pods" are connected to various equipment (freezers, etc.) recording conditions (temperature, voltage, etc.) to be monitored and reporting via the Ethernet LAN to a Host Server. Data can be logged and devices that fall out of a pre-determined range can communicate an alarm (in the form of an email or phone call) to the pre-defined owner of the equipment. Faculty and Staff will use the CIMScan Client to connect to the Host server and change the settings (alarm range or contact method).

Accessing CIMScan

The CIMScan Client is accessed through Villanova University's Citrix Server. Citrix can also be accessed off-campus. You will login to Citrix with your Villanova LDAP (same you use for webmail) username & password.

NOTE: If you are accessing CIMScan from home and/or on a non-Villanova computer, you may need to install a small plug-in. There will be a notification in the webpage in the "Message Center".

The Applications

CIMscan v5-25 - View Settings and Status of Devices
CIMscan RList - Change your contact delivery method and set Vacation schedules.

Logging In

• After you login to Citrix, click on the Administrative Applications Folder.
• Select either the CIMScan v5-25 or CIMscan RList Application.
• Allow 10-60 seconds to be connected to the application.
• You may get an "ICA Connection Center" prompt, press OK.
• If you get access security prompt, select Full Access and tell it to use the same setting every time you use this Application.
• You will be prompted to login to CIMScan or Rlist Editor. Your username is the same as your Villanova LDAP username (ie. cdrisc01), however your password can be different from the password you use for email or to log into your computer. Contact Chris Driscoll or John DiSimone (contact info. below) to get your initial password or password reset.

Changing Your Password

It is recommended your change your password from it's initial setting. To do this, log into CIMScan c5-25. To go File and select Log on. You will see:

Click the change password button.

Changing your Alarm Settings

CIMScan can contact you either by email or by phone/pager. Use RList Edit to change how, when and where it contacts you should your device(s) go into alarm.

Acknowledging an Alarm

CIMScan Phone call messages can be acknowledged by hitting 123# following the message. Or, you may log into the CIMScan v5-25 application and acknowledge the alarm. Go to The Top Menu, select Display and then Alarm List. Check the box indicating your device alarm.

User Manuals/More Information

Manuals and more detailed information including how-to's here are located on a quick reference page from a VU Facilities Management staff member.

Campus Contacts for Support Issue Related to:

Hardware and software maintenance, system expansion and availability issues
John DiSimone, Facilities Mgmt. Office
john.disimone@villanova.edu
(610) 519-4057

User access, End-User training, configuration and usage questions
Chris Driscoll, Arts & Sciences
christopher.driscoll@villanova.edu
(610) 519-5823

Citrix Access Problems
UnIT Support
support@villanova.edu
(610) 519-7777