Log on
Apply | Contact Us | Give a Gift | VU Home | Site Index | Text only
e-Refund

Frequently Asked Questions

 

Who can sign up for Direct Deposit?
Law Students
Graduate Students
Part Time Studies Students
Undergraduate Students
Back to top.

How do I sign up?
The e-Refund enrollment form can be found in your MyNova account. The link is located in the Student tab, under "Bursar Links."
Complete the requested information and submit.
Back to top.

How long before I can receive my direct deposit transaction?
The setup and verification process takes approximately two weeks. When completed, your direct deposit refund would be available between 2 to 7 days depending on the semester refund schedule.
Back to top.

I signed up for direct deposit this semester. Do I have to sign up again next semester?
No, a direct deposit consent remains in effect as long as you are in school. Just remember that if your checking or savings account information changes, you MUST complete a new e-Refund Sign Up Form.
Back to top.

Can I designate the direct deposit to my parent's account?
Yes, you must provide your parent's account information.
Back to top.

What if my account is an out-of-state bank?
Direct deposit can go to any financial institution within the United States.
Back to top.

Will someone notify me when funds are deposited to my account?
Yes. You will receive an email or you can check your refund status by accessing your student account on NOVASIS. When you see a refund transaction, the funds should be in your account within two to three business days. You can also contact your financial institution to verify the deposit prior to writing any checks or attempting to withdraw the funds.
Back to top.

Will you ever go into my checking account for any reason other than to make a deposit?
In the event that funds are disbursed to you in error by direct deposit, the University reserves the right to debit your account for the amount of overpayment. The National Automated Clearing House Association (NACHA) requires that we notify you before processing a debit against your account. Otherwise, the Procurement Office will not use the information contained on the Direct Deposit Authorization form for any purpose other than direct deposit transactions.
Back to top.