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Contact Us

While you are always welcome to contact the Human Resources Department with your general benefits questions, at ext. 9-7900, or leave a message on the Benefits Help Line at ext. 9-6666, the following is a list of key benefit contacts, by plan, for specific benefit information:

Medical

  • Personal Choice Flex Plan (PPO): 1-800-626-8144 or www.ibx.com
  • Keystone Flex Plan (HMO): 1-800-227-3114 or www.ibx.com

Prescription Drugs

  • Medco: 1-800-711-0917 or www.medco.com

Dental

  • Delta Dental: 1-800-932-0783 or www.midatlanticdeltadental.com

Flexible Spending Accounts, Child Care Subsidy Plan and Commuter Plan Information

  • WageWorks: 1-877-924-3967 or www.wageworks.com

Short-Term Disability

  • Cigna: 1-800-362-4462

Employee Assistance Program & Back Up Reimbursement (Just-In-Case)

  • Ceridian (LifeWorks) 1-888-267-8126 or www.lifeworks.com User ID: Villanova Password: 1009

403(b) Plan Information

  • Vanguard: 1-800-523-1188 or www.vanguard.com
  • TIAA CREF: 1-800-842-2776 or www.tiaa-cref.org