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Nurse Manager Certificate Program
Audio Clip: Listen to your faculty, Dr. Patricia Haynor, DNSc, RN, NHA, describe the vital but practical benefits from the Nurse Manager Certificate Course.

“I thoroughly enjoyed this course from beginning to end. Pat is dynamic and real! She relates real experiences to didactic materials and knows what it's like to work as a manager in the real world."

Linda DeSantis, BSN, RN
Nurse Manager, 7 East and Day Medicine
The Children's Hospital of Philadelphia

Date: February 20 - June 4, 2008
Time: 9 - 4
Location: Villanova Conference Center
Fee: $995.00
Faculty: Patricia M. Haynor, DNSc, RN, NHA


Bring the Nurse Manager Certificate Program
to your organization.

Would you like to expand your management abilities? Is it difficult to find time for professional development topics relating to your job? Attend a series of courses that will build management skills for clinical and unit manager. This program focuses on core concepts, contemporary theories and management strategies. Content has been developed recognizing the variety of life experiences that participants bring to the classroom. Lecture, discussion, audiovisuals, role-playing, case studies and group activities all support a variety of learning styles, as well as the application of content to real life situations. Attend as many courses as you like or earn a certificate by completing all six courses. In order to receive continuing education credit, participants must complete at least 85% of each session.

Register Now for Continuing Education opportunities or Download Brochure

 

"This was an excellent course, not only for the didactic pieces, but also for the networking opportunities. It allows you to step out of 'your own little world' and realize that other nursing leaders share your concerns...Thanks for the objective barometer against which I was able to measure my performance."
Nicole Gamba, BSN, RN Nurse Manager
Hematology/Oncology Clinic A. I. duPont Hospital for Children Wilmington, DE

Organizational Leadership and Management Theory and the Role of the Nurse Manager

February 20, 2008

The connection between organizational theory, organizational
structure, and the manager's role will be explored.
Basic concepts of leadership including myths, traits, types
and skills will be discussed as a tool for survival in today's
health care environment. Effective ways to enable and
facilitate staff will be highlighted. Learn how to enhance
the functioning of your unit while improving satisfaction
and productivity.

 

Decision Making/Problem Solving/Critical Thinking Skills

March 12, 2008

Here is an opportunity to relate decision-making and
creative/critical thinking skills to the role of the nurse
manager. Find out how to do a gap analysis; review decision-
making models; and acquire new problem solving
strategies that are useful in work related situations.
Utilize a “six-thinking hats” strategy to expand your
critical analysis abilities.

 

Team Building: Selecting/Developing/Motivating/Empowering/Coaching Staff

April 2, 2008

This course is all about making teams work more effectively.
It begins with keys to successful recruitment and moves on
to a look at the manager's responsibility for the development
and socialization of employees. Theories of motivation and
their appropriate uses in the work setting will be reviewed.
Separate the manager's role as a coach from that of
counselor. Find out how to empower others.

 

Performance Appraisal - Staffing and Scheduling

April 23, 2008

Improve your performance appraisal skills so that your
assessments are fair and equitable. Look at key concepts in
the appraisal process. Find out what biases and prejudices
you bring to that process. Discuss key factors that influence
motivation and productivity. Explore the role of the nurse
manager in relation to the staffing and scheduling process,
including scheduling methods, standards, plans and classification
systems.

 

Financial Management

May 14, 2008

Here is a unique opportunity to expand your budgeting
skills. Review basic concepts of financial management and
apply selected economic principles to health care finance.
Look at a health care budget and review the budget building
process. Learn new ways to analyze financial statements.

 

Human Resources Management - Conflict/Negotiating/Time Management

June 4, 2008

Discover several ways to enhance your role and fine-tune
your skills in the management of staff. Review time management
strategies and develop a personal action plan.
Discover your own negotiating strengths and identify
areas for improvement. Learn six crucial steps in the negotiating
process. View conflict as a disruptive and/or a
constructive force in today's health care environment.

“This entire management series was a pertinent and necessary growing experience for me. [The instructor's] knowledge and comfort level with the content was a positive incentive for me to forge ahead professionally. I in turn, have developed a confidence in leadership I lacked before. I value being in the series with other nurse managers who shared their experiences.”

Angela Pesola-Brigandi, BSN, RN
Staff Nurse, Operating Room
Wayne Memorial Hospital, Honesdale, PA