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This Student Maintenance Request System was designed to provide you with a user
friendly interface to submit service requests to Residence Life, Facilities
Management, WildCard Office and Custodial Services.
Since these services are provided by different offices, you may not be submitting an online form, depending on the type of service.
To find the method by which you would need to contact, please locate the Problem
or Service Needed in the left column and then follow the instructions in the right
column.
| Problem or
Service Needed |
Department Office,
Company Handling Request |
- Apartment Appliances
- General Maintenance
- Heating / Cooling
- Cleaning/Custodial
- Lights
- Plumbing
- Electrical Walls / Ceilings
- Fire Safety Equipment
- Windows
- Furniture *
- Extermination *
- Washers and Dryers *
- Problem with entrance door to Residence Hall *
- Room combination lock not working
- Room key not opening room door
 |
Facilities Maintenance Office:
Use this online
form which goes directly to the Facilities Management Office or
Residence Life.
Tips for completing the form:
- After you choose the building for which you are requesting service,
choose ORL (Office for Residence Life).
- You will receive a confirmation email upon your submission of this
form. Keep this Work Request Number for follow-up.
- Once your Work Request is submitted, your information is then verified
by the Facilities Office or Residence Life*
|
- Lock combination change
- Lost key
|
Office for Residence Life:
Since identification is required, please go to
the office of Residence Life. |
- Laundry Control Unit
- Cash to Chip Machine
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WildCard Office:
Email the location of the machine and your
concerns to
wildcard@villanova.edu |
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Comcast Cable Company:
Call Comcast at 215-992-2712 to report cable
television problems.
The above number will be a voice mail. Please leave a message including
information: Name of School, Name of Residence Hall, Room Number, Nature of
Problem, and Telephone number where the Comcast Cable Representative can
reach you.
A representative from Comcast Cable will contact you to set up an
appointment. |
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UniT - User Support:
Email support@villanova.edu
or call the Help Desk at 9-7777. |
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Dining Services:
Email the location of the machine and your concerns to anthony.Alfano@villanova.edu |
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Dining Services:
Visit Dining Services,
Room 106 of Dougherty
Hall or call 9-4170. |
If your request does not fit into one of the categories listed above, please
contact the Office for Residence Life at 9-4154 for assistance.
Emergencies:
If your request is an emergency, please fill out the appropriate form above,
for follow-up if necessary,
and call:
Facilities Management Office, 9-4420 - Monday-Friday, 8:00 am-3:00 pm
All other times: Call Public Safety at 9-6979
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