All students (except graduating seniors) must return their Villanova issued Dell D620 laptop with service tag ending in C1 or D1. There is no option to keep the laptop; all laptops will be returned to the leasing company.

When it comes time to turn in your Dell Latitude D620, please review all information below regarding the return, backup procedures, repairs, and Early Ship.

Please visit the Support section to find out how to back up any important information to you before coming to return your laptop. Once the laptops are returned they are immediately cleaned and boxed up to send back to the leasing company.

When returning the laptop, you must also return the AC Adapter, CD ROM, and Battery.  You will be charged for missing items. Inspect the laptop for cracks, scratches in the case, and/or visible scratches in the LCD.  Note any other physical damage and report at return time.

If you have been experiencing problems with your laptop, you are encouraged to take it to the TechZONE to get it fixed by the technician. You are responsible for returning a laptop that is in full working condition.  The laptops will go through a detailed diagnostic progress before boxing. If user damage is found,  you will be charged for the repair on your tuition.

Early Ship

Once you return your laptop, there will be the opportunity for you to sign-up to receive your new computer during the summer. The option to sign-up for Early Ship in Novasis will be available starting on May 6, 2009.

Please follow the instructions below to sign-up for Early Ship through Novasis:

• Login to Novasis
• Click on Login to Secure Area (Forgot your pin? Go to Novasis, click on Login to Secure Area, Click on “Forgot your pin?” and follow the instructions.)
• Click on Personal Information
• Click on Laptop Program Ship to Address
• Accept the Program Agreement
• Complete the address information

(Please Note: By filling out the form on the web, you have accepted the Terms and Conditions of your Laptop Program Agreement.)

If you fail to return your machine by the dates specified above, your tuition will be charged.

If you are leaving campus for the summer before May 6, 2009, you must return the computer to the TechZONE in Vasey Hall, Rm. 101 before you leave.

Contact the Villanova Self Serve Help Desk if laptop not delivered as expected at UNIT Self-Service Help Desk (SSHD)

If you have any questions contact laptopprogram@villanova.edu