The University encourages all students to take their University issued laptop with them on their study abroad experience. In the event that you experience technical difficulties with your laptop or if your laptop is stolen while you are abroad, follow the steps below to secure fast and reliable service. Please note worldwide power requirements below.

Laptop Service

Contact the Villanova HelpDesk @ 610-519-7777 or email: support@villanova.edu for all hardware service issues.

Laptop Theft

Provide country specific Local Police Report to Laptop Program Manager. The student is responsible for any loss, damage or theft up to $1000 for the first incident. We recommend that the student place their laptop under their parent’s homeowners insurance or seek out renters insurance if available. Provide an address to a safe location and the replacement laptop will be shipped with signature required upon delivery.  For more information, please visit the the policies page.

Power Adapter Requirements Worldwide

Use an AC adapter, a plug adapter, and a power cable that are compatible with the local AC power source.

The AC adapter sold with the Latitude systems will work with AC power sources worldwide. The AC adapter can handle 90-276 VAC 50-60 Hz, which means that the AC adapter will auto switch to adapt to a voltage current between 90 and 276 volts. The AC adapter will function properly without risk of damage as long as the current does not surpass this range.

You must obtain the appropriate plug adapter that will accommodate the type of power outlet particular to your travel destination.

Before using AC power in a foreign country, you may need to obtain a new power cable that is rated for use with the level of electrical voltage in that country. The power cable supplied with Dell notebook systems sold in the United States is rated to handle 115 volts.