Mobile FAQ's
What is the procedure for obtaining a
mobile device at Villanova University?
First you would need to gain
approval from your manager or supervisor and then fill out a
mobile request form. Your
interest is then sent to the Mobile Device team, who will
then assess your needs and determine which device is
suitable for you. A helpdesk ticket is then created
and a member of the Telecommunications group will order and
activate your device. A member of the mobile device
team will schedule an appointment with you to set up your
new mobile device.
Is there anything I need to do
beforehand with my old cell phone to prepare for the
installation of my mobile device?
Make sure your old cell phone is
on hand and operational when your smartphone installation is
scheduled. This includes having a charged battery, and all the
original accessories and documentation that came with
it. Also, if you're going to use the SIM card from your old
cell phone in your new smartphone, you must make sure you've
copied or saved all your contacts to it.
If I am having an issue with my Villanova devices, who
should I contact?
You can contact the Help Desk at 9-7777 or by email at
support@villanova.edu
Blackberry FAQ's
What's comes standard "in the box"
with my new Blackberry smartphone?
The Blackberry comes with a Cingular Wireless SIM card, travel charger, two USB sync cables,
"mono bud" headset, car charger and carrying case. Documentation and software include
Blackberry Getting Started Guide
booklets and a Software Installation CD.
Where can I buy other
Blackberry
accessories like a case, cradle
kit, an extra stylus or two, or Bluetooth headset for my
Blackberry?
Click here
to be redirected to The Blackberry Accessories Store.
I'm looking to buy a Bluetooth headset
for my Blackberry, any recommendations?
There are many Blackberry-compatible
Bluetooth headsets available today; some popular
manufacturers include Jabra and Plantronics.
Click here
to see which Bluetooth headsets are
compatible with your Blackberry smartphone.
Where can I go outside of the Getting
Started Guide booklets for information on how to use my new
Blackberry device?
Click
here to be directed to the Blackberry website for
popular tips and tricks on how to personalize and manage
your device.
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