Before you submit a problem report to our technicians, please take the time to browse through this FAQ in order to resolve your problem.

Does Villanova support MAC Wireless Clients?

No, Villanova does not Officially support MAC wireless, but has setup instructions on how to set up wireless on your MAC.

What is the maximum number of characters I can use for my Wireless Password (LDAP - same as email)

The limit for any password for your Wireless Login, which syncs with your email password is 16 characters. If your password is longer then 16 characters you will need to limit it down. Click here to change your Wireless/Email password.

How do I get wireless if I do not have a preconfigured Dell?

First you will need to purchase the necessary components for wireless. Next you will need to follow the instructions for setting up wireless.

What do I need and how much will it cost me?

Check out the requirements page for more information.

Where do I get drivers?

You will need to download the driver files to your computer for network card installation.

Where is wireless available on campus?

At this time, wireless is provided in the following access points.

Can I go to another building to use the wireless connection?

Yes, your wireless network card will recognize the signal when you enter the Wireless area.

What kind of encryption is required?

Villanova's Wireless network uses EAP-TTLS with dynamic WEP keys.

What is the wireless networking standard?

IEEE 802.11a/b/g, though 802.11g is not available at all campus wireless locations.

What can cause interference with my wireless connection?

Wireless signals can be interrupted by a number of different devices. Cordless 2.4MHz phones may cause severe interference as well as microwave ovens and high voltage audio speakers.

These devices may cause interference without being present in the specific room where the wireless connection resides. Using personal wireless access points, gateways or routers are another major cause of interference. These devices often operate at the same frequencies as the campus wireless system, which can cause slowness or disconnections, so it is best not to use them.