VU Play FAQs

My system was connected to VUPlay before registration and it cannot connect to the wireless.

First, verify your system is registered with the correct MAC address.  Then disconnect your system from the network and wait 5 minutes before trying again.

Back to Top

I registered my laptop on the VUPlay network but I can’t access the Internet

VUPlay is for approved gaming and streaming systems only.

Back to Top

What are the approved systems for the VUPlay network?

Sony Playstation, Nintendo Wii and Gameboy, and Microsoft Xbox gaming systems, as well as Smart TVs and streaming devices such as Apple TVs, Roku devices and Amazon FireTV.

Back to Top

How do I connect my Chromecast or Wireless Printer to VU Play?

At this time Chromecast and Wireless printers are not supported.

Back to Top

How many devices can I have registered at once?

You may have a maximum of 5 devices registered at once

Back to Top

What type of security does the VUPlay network use?

WPA-2 PSK

Back to Top

My Roku device is getting “Error 014” messages and won’t connect.

You may need to disable network pings.  See here for instructions

Back to Top

What if I need help?

Contact the TechZone via:

Email at:  Support@villanova.edu

Phone at: (610) 519-7777 

Back to Top