In addition to the on-campus interviews, students will participate in both an on-campus and on-site group orientation. The on-site orientation will cover such topics as guidelines for the program, cultural adjustment, housing, emergency procedures, student life in Europe, travel and recommended cultural visits. This program orientation will also prepare students for their work placement placements by managing student expectations about their placements and advising students on their confirmation interviews. Students will also receive a handbook, which includes information on each city, economical options for dining, travel and cultural activities.

An on-site confirmation interview takes place with the work placement sponsor, with EUSA staff coaching students in interview techniques and country-specific business etiquette. (In the unlikely event of an unsatisfactory interview, a new placement will be made available for the student). A mid-program review will take place between each student and a EUSA staff member, and work placement supervisors will provide written assessment at the end of the program.

EUSA’s European offices provide management and support to students for the duration of the program. A EUSA program director will be the principal contact for students on issues of housing, safety, culture and social life in the city. The program director will also serve as the principal contact with the Villanova University campus. The program director will be available via regular office hours, outside the students’ normal work schedules, to answer questions and resolve problems and will also be available to students 24 hours per day via cell phone for medical, legal or other emergencies.

EUSA will arrange a group pick-up for students at the airport at the beginning of the program. Bus and/or rail passes for each student in each city.

• London travel card (Zones 1&2)
• Madrid bus and metro pass. Transportation passes in Madrid are valid from the first of the month, until midnight on the last day of the month.

Finally, a pay-as-you-go mobile telephone is provided for each student. The rental package includes a phone, SIM card and a $20 credit to allow students to use the phone immediately upon arrival. Students create an account with the telephone provider and charges beyond the initial $20 credit are billed directly to their own credit cards.