Conflict Resolution and Appeals

If you are dissatisfied with the academic accommodations recommended by the Learning Support Services (LSS) Office, you should discuss your concerns with the Director for LSS. If you are not able to resolve a problem at this level, you should request an appointment with the Vice President of Academic Affairs 1.610.519.4520.

The University would like to address any problem situations internally; however, you may file formal charges with outside government agencies at any time, if you desire. The United States Office for Civil Rights (OCR) in the Department of Education is the agency responsible for addressing complaints related to discrimination on the basis of disability. Complaints must be filed within 180 days of the date of the alleged discrimination. Since OCR's policies and procedures may change over time, you should contact the regional office directly and immediately if you wish to file a complaint of discrimination on the basis of disability. You may contact OCR at: 1.800.421.3481.