FREQUENTLY ASKED QUESTIONS

FAQs

Individual Tickets

How do I buy individual tickets to Pops in the Pavilion?

Tickets will go on sale during the summer and will be available via the Villanova Athletics Ticket Office. If you have not already, you will need to create an account on the ticketing site in order to purchase. 

Should I purchase a ticket for my Villanova student?

Yes, Villanova students who choose to attend are required to purchase full-price tickets. We are not able to add additional tickets to your seat location once the purchase is complete.

Can I download my tickets and print them at home? Can I add the mobile ticket to my Google or Apple Wallet?

Tickets work best displayed directly in the Villanova Athletics mobile app, and are not designed to be printed. Mobile tickets can be added to your phone’s Apple or Google wallet.  

I've purchased tickets, but I don't see my confirmation email. Where is it?

Your order confirmation email will be sent by our ticket email account with the subject: Villanova University Ticket Confirmation. If you did not receive your ticket confirmation, please email us. 

Am I able to request a refund or resell my tickets?

There are no refunds on tickets. Villanova does not endorse or condone the reselling of tickets. Please be very cautious if someone offers to sell you a ticket. It may be an unauthorized copy.

Can I transfer my tickets to a member of my family or party?

Yes. You may transfer your ticket via your Villanova Athletics ticket account. Please note each ticket has a unique barcode that allows only one entry per ticket to the event. The first version of an e-ticket to arrive at the event will gain entry after scanning and validation. Other copies of the ticket will be denied entry.

Benefactor Tables

I have purchased a table. Do I also need to buy individual tickets?

No, you do not need to purchase individual tickets for you and your table guests. 

When will I receive my tickets?

Tickets and parking passes for you and your table guests will be sent to you via UPS the week before the event. If you have a special mailing request, please email us.

Where can I learn more about becoming a table benefactor?

For more information, please email Carey Patton, Major Gift Officer for Family Engagement and Philanthropy, or call 610-519-3883.

General Audience

Is the ticket tax-deductible?

A portion of the ticket price is a donation to student scholarship and therefore tax-deductible. Villanova University will send tax receipts within six weeks after the event. 

Is ADA-accessible seating available?

Yes, we have a limited number of wheelchair accessible and companion seats available. For more information or questions, please email us. ADA parking is available in all lots with a valid state-issued disability license plate or placard.

Individual Tickets

Where can I park?

General parking is available in the I-2 (South Campus), I-1 (Ithan Ave. Garage) or S-4 (Law School Garage) lots. Once lots fill, parking attendants will direct you to the next available lot. Please refer to the campus map for parking lot locations. Please note, Villanova welcomes thousands of families to campus during Family Weekend. Please allow extra time for arrival and departure.

Individual ticket holders who purchased a Mezzanine level ticket or Loge seat can access reserved parking in the M-2 parking garage. One vehicle per total ticket transaction will be permitted. Your mobile parking pass will be made available in the Villanova Athletics ticket app prior to the event.

Benefactor Tables

Where can I park?

Each Benefactor Table will receive (2) two reserved VIP parking passes for the A-2 parking lot, located immediately behind Finneran Pavilion. Parking passes will be sent to you via FedEx the week before the event. If you have a special mailing request, please email us.

Individual Tickets

What kind of food and drink are served?

Ticketholders can expect an upscale picnic-style meal with a hearty sandwich and dessert at their seat when they arrive. Gluten-free and vegetarian options are available by exchanging your meal at the station located on the concourse. Bars serving complimentary beer, wine, and soft drinks are located on the concourse and open at 6:00 pm and close promptly at 7:30 pm The bars will be reopen during intermission.

When do the doors open? 

Finneran Pavilion will be open to individual ticketholders starting at 6:00 pm You must have a ticket to enter. 

Benefactor Tables

What kind of food and drink are served?

Villanova Catering will serve a gourmet surf and turf meal designed to be enjoyed at a cool, ambient temperature. Prior to the show, there will be plenty of tasty hors d’oeuvres at the cocktail reception. Please notify a catering staff member of any dietary restrictions.

Full bars are available during the cocktail reception and on either side of the Finneran Pavilion floor. Bars will close promptly at 7:30 pm and will reopen during intermission. Each table has complimentary bottles of red and white wine.

When do the doors open for the Benefactor cocktail reception?

The cocktail reception will begin at 5:30 pm in Finneran Pavilion. Benefactor table purchasers and their guests can access Finneran Pavilion using either the front or rear entrances of the building.

General Audience

When does the show begin and end?

The show begins at 7:30 pm and ends at approximately 10:00 pm

What is the dress code?

Pops in the Pavilion is a festive event with no formal dress code. While jackets and ties are not required, many attendees choose to wear business-casual or cocktail attire.

                

CONTACT US

For additional information or inquiries about Pops in the Pavilion, please email us.

 

Pops in the Pavilion logo with orange music note